Workplace as a Service
The workplace is undergoing a radical change. Originating from a tightly controlled desktop PC environment, the workplace is now changing to an environment where information is needed anywhere and at any time. Today, organizations are under pressure to find ways that can help them use this new style of IT to meet their business goals. Technology trends such as Bring Your Own Device (BYOD), smartphones, tablets, and public cloud data stores are redefining the way workplaces grow. Organizations must embrace this emerging concept of the workplace to ensure agility in order to facilitate collaboration.
NIIT Technologies can provide and manage complete end-user experiences, including end-user device management for your organization. We help you build a roadmap that enables transformation of your workplace into a connected, collaborative, and innovative space. A single point of contact for end-users during and after business hours to provide 24/7 assistance is also provided.
The primary objective is to provide and manage complete enduser workplace to improve their productivity and work experience. Using ElfTouchTM, proactive, automated, non-intrusive self-healing solution for endusers, NIIT Technologies aims to go beyond call deflection and eliminates calls completely.
The key services offered as a part of Workplace-as-a-Service include:
- Service Desk
- Digital Workplace Management
- Enterprise Mobility Services