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Reinventing the Wheel: Transforming Traditional IT Infrastructure Outsourcing

Reinventing the Wheel: Transforming Traditional IT Infrastructure Outsourcing

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Reinventing the Wheel: Transforming Traditional IT Infrastructure Outsourcing

Abstract

Traditional Infrastructure Outsourcing (IO) is on its decline with increasing levels of dissatisfaction among clients due to its complex structure and rigid Service Level Agreements (SLAs). Many companies, who signed long-term contracts with traditional infrastructure management vendors have expressed dissatisfaction on the vendor competency and ability to adapt to dynamic needs. This is driving the decline of traditional IO model and is encouraging businesses to invest in next-generation business partners who bring flexibility and agility to the table—in tune with evolving business dynamics.

Understanding the Dynamics: The Story


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