A European full-service large global airline spanning over 160 destinations was looking for a digital transformation partner. The carrier wanted to boost digital presence, grow sales and ancillary revenues, and enable a consistent, omnichannel experience for passengers.
Relying on our 2-decade-long airline domain expertise spanning 50+ airlines worldwide, we
Mobile travel booking revenues increased by 100% in just 6 months. The launch of mobile web project saw a surge in visits by 13% and 30% rise in mobile bookings. A 60% uptick in mobile check-ins led to reduced load on desk check-in agents. We supported over $800 million of ancillary revenues, unique ID identification of over 110 million customers, and personalization for over 55 million passengers.
Mobile travel booking revenues increased
million of ancillary revenues