As users continue to expect more from their applications, the client wanted to deploy responsive user interfaces to deliver an improved application experience. They partnered with NIIT Technologies to provide more effective services to their customers. NIIT Technologies understood exactly what the client wanted and, based on insights gained improved the accessibility of the application by making it independent of browsers and devices. The application delivered more value to the client by allowing them to improve and expand their user infrastructure, which till then was limited by the application support matrix.
A financial services company, the client is a global provider of investment processing, investment management, and investment operations solutions. The company provides products and services to institutions, private banks, investment advisors, investment managers, and private clients.
The existing account administration application was a browser-based app designed in 2000. Although technology improvements were made approximately 10 years ago, the user experience had essentially remained unchanged for the last 15 years.
The application presented the following challenges that had to be addressed:
NIIT Technologies partnered with the client as a strategic technology enabler to deliver competitive advantage.
We redesigned the user interface of the account administration application using a responsive web application framework that acts as a platform to port existing functionalities with minimal difficulty. The team’s efforts provided a friendly user experience, a better performing application, improved user productivity, and reduced ongoing platform maintenance to the client.
The new application offered flexibility in enhancing and improving user infrastructure, which was limited due to restrictions in the browsers/devices/operating systems supported. To make the user interface responsive, we redesigned the screens using latest web technologies keeping bandwidth reduction, user experience, productivity, and ease-of-use in mind.
Our collaborative approach and unified global team helped the client deliver an ergonomic and modern user interface.