As an experiential travel leader offering over 300 tours in 6 continents for millennials worldwide, our client wanted to raise the bar even higher. It wanted to deliver exciting cross-channel digital experiences which were exclusive, authentic, and personalized. It wanted to improve business agility, brand strength, and expand the market by enhancing customer experience and engagement.
Based on the strength of our near-shore capabilities and extensive expertise in the travel sector, we:
The existing online platform was transformed into an award-winning web presence by leveraging our strength as the global implementation partner for Sitecore customer experience platform. We were able to deliver a visually immersive experience that is also intuitive, aesthetic, and personalized across all channels through our comprehensive digital strategy and technical services consulting practices.
Rolled out an award-winning website globally across desktop, tablet, and mobile.
Enhanced productive engagement through contextual messaging, advanced Machine Learning, and third-party customer data that makes the customer feel special.
NIIT Technologies is a leading global IT solutions organization, enabling its clients to transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact. The Company focuses on three key verticals: Banking and financial services, Insurance, Travel and Transportation. This domain strength is combined with leading-edge capabilities in Data & Analytics, Automation, Cloud, and Digital. With over 10,000 employees serving clients across Americas, Europe, Asia, and Australia, NIIT Technologies fosters a culture that promotes innovation and constantly seeks to find new yet simple ways to add value for its clients. Learn more about NIIT Technologies at www.niit-tech.com