Digital Process Transformation
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Digital Process Transformation

The Digital Process Transformation Practice from NIIT Technologies, is powered by its two specialist subsidiaries–Incessant & RuleTek–who bring unmatched expertise in assisting global organizations to achieve their digital process automation goals and revolutionize their customer’s experience. Incessant is the largest ‘Pure Play’ BPM Services Vendor, specializing only in this field with a focus on 2 technology platforms, Pega & Appian. In June 2017, Incessant acquired a majority share in RuleTek LLC. RuleTek is a North American specialist Pega Partner with a Nearshore North American Development Center, expanding Incessant’s delivery capabilities globally.

Pega Solutions and Accelerators

Integrated DevOps Suite

Integrated DevOps Suite

Enabling continuous delivery with solutions and processes that move applications quickly from development, through to testing and then rapid deployment

Pega & Blockchain Solutions

Pega & Blockchain Solutions

Integrate with Blockchain to support your KYC process and e-Checks

Seamlessly Managed Cases and Content

Seamlessly Managed Cases and Content

Integrated Pega 7 Case and Content / Document Management Platform using Alfresco

Contract Management Framework

Contract Management Framework

Contract Management framework allowing users to intelligently assemble, publish, and orchestrate the lifecycle of use-case specific documents with ease

Service Offerings

Pega 7 Platform

  • Pega Architecture Consulting
  • Pega CoE Enablement
  • Pega 7 Platform Implementation
  • Pega 7 Upgrades

Customer Service & Marketing

  • Decisioning / Next Best Action
  • Multi-Channel Enablement
  • Pega UX & Customer Journeys
  • Robotic Process Automation

Customer Service & Marketing

  • Pega 7 / DevOps Acceleration
  • QA Automation
  • Pega Application Support
  • Performance Engineering

With our unique and combined expertise in the Pega 7 Platform, we provide CRM, Case Management, RPA and Decisioning solutions that transform organizations into the digital businesses of tomorrow.

Appian Practice – Solutions and Accelerators

Incessant has a 360-degree association with Appian - as a strategic partner, service provider/reseller, and as a customer. Our Appian partnership spans over several years and our certified Appian consultants are consistently ranked on top in Appian’s A-Score program on methodology and quality.

Incessant’s Appian practice delivers custom applications, leveraging the latest Appian versions and SAIL features to help organizations achieve optimum return on their Appian investment. Incessant’s consultants have hands-on experience in consulting, designing and developing agile business solutions leveraging the Appian platform.

Appian Certifications

Our Appian Expertise

  • 100% ACAD certified Consultants conversant with Appian v17.x
  • 100+ person years of Appian Expertise
  • 67% Appian Certified Lead Designer
  • Early adopters of Appian latest versions & SAIL features
  • Ranked top in Appian’s A-Score program for methodology proficiency and delivery quality.

Services Offerings

Full life cycle project/program delivery

Full life cycle project/program delivery

Staff Agumentation

Staff Agumentation

Application managed services with flexible onsite/offshore model


A comprehensive horizontal framework to streamline, accelerate and enhance your customer’s digital on-boarding experience.

A continuous delivery framework that uses Appian’s process management capabilities to orchestrate the build & deployment of an application.

Security Access Management that reduces the efforts involved in creating user management modules for Appian Applications

Incessant’s Test Automation Framework allows organizations to accelerate their testing automation initiative for Appian applications.


Alliances & Partners

We have strategic partnerships with leading organizations in the industry that enable us to strengthen our Digital Process Transformation services.

The NIIT Technologies Advantage

  • Largest ‘Pure Play’ BPM player specializing in Pega and Appian

  • 300+ Successful Implementations

  • Strong Pega Practice of 500+ and growing

  • Unmatched Pega Expertise

  • Specialist Pega BA and QA Practice

  • Global ODCs in Bangalore, Hyderabad, and Nearshore UK

For more information, visit

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