Digital Experience in Travel & Transportation
When researched, the #1 thing that travellers want is to "feel special.” Often, what travellers feel today is “stress”. Digital experience capabilities over the past 15 years have provided support to “de-stress” elements of travel experiences but rarely have they delivered a feeling that the provider really understands the customer travel experience and delivers what they want and need. Customers want to know their providers understand them and their situation and that special things are being done for them.
NIIT Technologies has been ranked as #1 amongst the travel technology service providers. We are at the heart of delivering some of the most impactful digital experiences for airlines, airports, rail, and other travel providers.
NIIT Technologies enables travel providers to:
- Fast track security for frequent travellers
- Use mobile tracking apps with exception notification and simple status dashboards
- Enable passengers through constantly enhancing mobile apps etc
- Enable digital and social media driven travel companies
- Enable innovation to ensure customers stay current with and ahead of innovations like AI, VR/AR and IoT
The NIIT Technologies Advantage
- Deep experience in delivering the world’s best digital travel experiences making people "feel special"
- Ranked as the leading global travel technologies services provider
- Deep experience in the core applications that underpin travel experiences
- Credentials across all digital channels
- Partnerships with many of the leading multichannel experience platform providers
- Extensive experience in native coding environments
- Comprehensive end to end ideation, execution, testing and experience devops
- Agility, cost, and reliability
- Focus on experience and business process improvement
- Digital Innovation Leadership applied to travel