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Online Banking and the Customer of the Future

Online Banking and the Customer of the Future

Excerpt: The byline article by Pratibha Salwan, EVP, Digital, NIIT Technologies states that with rapid changes in technology landscape, cultural change in people’s buying behavior, new regulatory requirements, and rising customer expectations across all channels, banks will need to adapt and innovate at a very rapid pace to stay competitive and provide a premium banking experience that the customers demand.

Publishing Date: 
Monday, February 13, 2017