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Embracing Intelligent Automation

Embracing Intelligent Automation

A byline article by Arvind Thakur, Vice Chairman and Managing Director, NIIT Technologies Ltd, highlighting the evolution of IT services industry from being labor-centric to providing technology arbitrage and how application of automation with AI is embedded in different categories of applications. He also outlines that AI is seen as the next big disruption for the industry and it is being embraced by IT service providers as the new opportunity, to deliver enhanced value with a superior experience.

Publishing Date: 
Thursday, February 1, 2018