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3-D QA Framework for Testing AI-infused Conversational Interfaces

As Chatbots and other conversational interfaces are deployed, the testing approaches need to undergo a sea change. Performance considerations like Conversational Flow, Deep localization, Latency and Security need to become a critical focus. Learn about our 3-D QA Framework for Testing AI-infused Conversational Interfaces. It is a comprehensive, end-to-end framework that covers various dimensions like channel integration, conversation flows, and monitoring. The assurance of these dimensions is accelerated by various native conversation test accelerators.


Gamification: Fueling Sustainable Growth in the Insurance Industry

Gamification in Insurance puts customers in the driver’s seat of truly engaging and rewarding experiences. In the final analysis, customers are better informed about insurance dynamics, make better product and coverage decisions, and are more satisfied while insurance companies benefit from improved underwriting, customer loyalty, and lasting business value.

Blockchain: Unlocking the Potential for the Airline Industry

The airline industry is highly reliant on intermediaries’ network for most of their critical needs. Multiple intermediaries result in manifold reconciliation and processing steps, data silos, and leakage of confidential information spanning several independent IT systems thereby increasing the overall cost per transaction. This whitepaper discusses how Blockchain technology can streamline airline operations in various business areas while emphasizing that private Blockchain are cost-effective and faster, needing fewer coordination efforts.


Reinvent Insurance with Cognitive Computing - Reap Attractive Margins

Insurance sector is at the forefront of the march towards cognitive computing worldwide. NIIT Technologies, with a proven track record of multiple successful cognitive computing implementations for many insurance clients, offers claims management solutions that ensure faster time-to-market, higher agent effectiveness, lower customer acquisition costs, improved sales, and enhanced customer experience.

Reshaping the Future of Flyer Experience

Personalization is a prerequisite for travelers today. Leveraging technology to offer interactive, intelligent, individual, and context-specific passenger experiences throughout the journey lifecycle is the key to success for airlines.


Better Mobile App Adoption Through Instant Apps

App users expect high-end features without any compromise on speed or excessive demands on resources. Instant Apps effectively enable better user engagement by providing required functionalities in a modular way without making huge demands on resources like memory or CPU.

Assessing the State of Mobile App Security

The majority of mobile apps in use these days manifest a deficient approach to addressing information security. Organizations must adopt a robust incident monitoring plan that leverages the best practices of mobile app security to deliver trustworthy apps and ensure swift recovery from CyberSecurity incidents.


Creating Superior Travel Experiences with Empathetic and Responsive Solutions

Airlines industry is experience driven and customers are willing to pay more for extra convenience and comfort. This thought paper explains how you can leverage technology to achieve the dual aim of enhancing traveler experience and boosting revenue.

Going Native with React Native

Developing an efficient app can be time-consuming and expensive. Involvement of multiple platforms makes this task further challenging. This thought paper shares key insights about React Native app development framework and the benefits it provides to app developers.


Delivering Personalized Digital Banking Experience

Customers today prefer that banks understand their preferences and goals and use their data to deliver personalized services. Our digital personalization framework empowers financial institutions to build a platform that enables multiple components to work together. The solution offers contextual and relevant customer information to reach the right customer at the right time using the right marketing channel, leading to sustained revenue growth.


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