Point of View
Jet-streaming to Better Business
Mobility is no longer an option. It is a critical business requirement for airlines to enhance passenger experience significantly. Airlines that delay embracing the inevitable proliferation of enterprise mobility may find themselves thwarted by inflexible legacy system environments. To achieve the vision of a mobile future, airlines must invest in next-generation technology that automates manual tasks, shares information, and provides proactive communication to the passenger.
The Art of Multi-Vendor Outsourcing
In today’s outsourcing marketplace, complex, multi-vendor service delivery models offer the potential benefits of leveraging the best-of-breed capabilities. However, they also pose the formidable challenge of integrating and coordinating myriad players with varying roles and responsibilities and ensuring collaboration among disparate teams of providers. A well-defined governance framework enables service providers to view a single objective or goal, with adequate control mechanisms, service level agreements (SLAs), and penalties.
Legacy Modernization, Handled with Care
From an IT standpoint, with operations spanning over decades, insurers, today, find themselves strangled with outdated technologies, high maintenance costs, inadequate resources with legacy skill sets, and incompatibility with newer systems. The result is huge maintenance cost of their applications. Modernization is, thus, vital for the consolidation and transformation of legacy systems.
In this whitepaper, we discuss the challenges that the insurers face while carrying out legacy modernization projects.