Leapfrogging The Maturity S-Curve
This Case study, authored by HFS Research Ltd., explains how Caesars Entertainment and NIIT Technologies Moved Service Management to the Next Level of Maturity.
Revamping Airline Ticketing System for a Travel Aggregator
One of the largest travel aggregator in India sought a mobile application to encapsulate all functionalities related to flight reservations. NIIT Technologies developed an Apple iPhone application to enable passengers to quickly search and book air tickets from anywhere.
Developing an e-Auction platform for an Important e-Governance Initiative
A recognized Indian board with an overall objective to help farmers reach the right buyers partnered with NIIT Technologies to develop an efficient e-auction system capable of carrying out the auction process using handheld devices in a wireless network environment. We developed a high performance, robust, and reliable e-auction system on a volume-based revenue pricing model, and simplified administrative procedures. Our approach resulted in preventing buyer cartelization, increased bidder satisfaction and overall efficiency, and better collaboration between buyers and suppliers.
Developing a World-class Cargo Handling System for a Ground-Handling Provider
The Client, a premier ground-handling and in-flight catering service provider, associated with NIIT Technologies and developed a unique IP based platform called COSYS. The successful implementation of COSYS has enabled us to develop a world-class cargo ground handling system which is now being deployed across multiple airports around the world.
Driving Down Technology Production Costs for a Leading Insurer
The client is a global leader in the Insurance and Financial services arena providing solutions in the areas of Life, Defined Contribution/Pension, Group Insurance, Annuity, and Mutual Funds. NIIT Technologies, the client’s production support partner handled all its production issues.