How a Global IT Solutions Company is Creating a Culture of Delivering Exceptional Value to Customers
The case study discusses how NIIT Technologies chose UP! Your Service (UYS) vision to build an uplifting service culture for sustainable competitive advantage. It clarifies how the service vision “New Ideas, More Value” was articulated and how it enables a culture that promotes innovation and helps employees explore new ideas to add value to existing clients. NIIT Technologies conducted various workshops and programs to help employees uplift their service levels. IGNITE platform and INSPIRE framework were also hosted to encourage employees to contribute towards the service vision.
Transforming Finance and Accounting Operations for a Media Company
A US-based privately held media company wanted to customize its finance and accounting (F&A) function, transform the F&A processes to accommodate an ambitious expansion plan, and support a culture that embodied the company’s values. NIIT Technologies was engaged to transform the function seamlessly with a customized and innovative solution, which reduced the cycle time of payroll processing, payment application, monthly reconciliations, and invoice processing by 30%.
Redefining Air Cargo Operations with a High Performance Planning and Monitoring Tool
The employees of a wholly owned subsidiary of an airways company sought a planning and monitoring tool to improve the efficiency of warehouse operations, enable employees to effectively handle cargo hub operations, and ensure higher operating margins for the company. NIIT Technologies developed a warehouse operating system that enabled the client to optimally run day-to-day operations of the warehouse.
Simplifying .NET Migration for a Leading US-based Insurance Company
NIIT Technologies partnered with a leading insurance company to devise a strategy that helped them migrate from a legacy processing system to a modern .NET framework besides testing the migrated code for performance and security, and automating the processes using the Insight tool framework.
Enabling a Web-based Administration Platform for a Fortune 1000 US Company
Among the top 50 providers of property and casualty business in the US, the client used NIIT Technologies’ inhouse pool of Duck Creek Technologies (DCT) subject matter experts to convert and renew existing personal lines policies, roll-out commercial lines products, fine tune the performance of DCT systems, and get the project back on schedule.
Delivering Fast and Accurate Reports for a Leading Insurance Firm
The client sought an effective enterprise information management system to bridge the gap between an organization’s strategic aspirations and reporting capabilities. NIIT Technologies delivered a future-focused system that enabled the client to make informed decisions from a strategic, operational, and financial perspective.
Achieving Seamless Migration to a .NET Platform for a Leading UK Insurer
A leading software development organization wanted to migrate to a .NET platform in accordance with its business growth, capacity, resiliency, and IT transformational objectives. NIIT Technologies ensured seamless migration to .NET, increasing the product life and reducing the cost associated with recruiting skilled individuals.
Migrating SAP ERP Systems for a Leading Auto Parts Supplier
The client is a major auto parts manufacturer, catering to the automotive, motorcycle, electrical appliances, and agricultural engine industries. The client was looking for an IT implementation partner to carry out enterprise-wide migration to cheaper alternatives such as SUSE Linux. Read on how an integrated SUSE Linux system helps reduce the risk associated with large-scale migration.
Enabling Global Business Transformation Initiatives for a Materials and Aggregates Company
A global building materials and aggregates company wanted greater control and visibility into the processes for continued growth and expansion. The client partnered with NIIT Technologies to address the business challenges from its decentralized and diverse IT landscape. Discover more on how it helps them simplify the IT landscape and processes.
Harnessing Reference Data Management to Deliver Operational Efficiency
Effective data management is imperative for the success of asset management firms. In response to the increasing risks and huge costs involved in managing data, our client, a leading asset management firm, wanted an IT solution that would improve inefficient processes and decrease total cost of ownership.