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Case studies

Transforming Revenue Accounting Functions for a German Leisure Airline

Condor sought to transform its revenue accounting functions to improve the quality of customer service. NIIT Technologies implemented its flexible passenger revenue accounting function in order to ensure that the airline was compliant with all the necessary airline business standards (interfaces with SIS, BSP, TKP, ARC, ATPCO, AIA etc.). We also provided complete BPS services required for end-to-end processing of client’s data including fare, sales, and interline audits.

case study
case study

Implementing Integrated Passenger Revenue Accounting for a Flagship Carrier

Air Astana wanted systems that could help them reduce manual efforts and processing time, and improve efficiencies while enhancing customer experience. NIIT Technologies partnered with the airline to implement MonaLisa, the user-friendly revenue accounting system. The integrated revenue accounting system monitored traffic efficiently, reduced revenue leakages, and maximized recovery in a timely manner.

Smooth DCT Implementation for a Leading US-based P&C Carrier

A top national P&C carrier in the US wanted Duck Creek implementation, support and maintenance services at reduced cost and with real-time, third-party integration. NIIT Technologies smoothly carried out new implementations, LOB/state rollouts, platform upgrades, system integrations, and support and maintenance of Duck Creek PAS, which resulted in on-time delivery of new business for both personal and commercial lines and renewal business for the client.

case study
case study

How a Global IT Solutions Company is Creating a Culture of Delivering Exceptional Value to Customers

The case study discusses how NIIT Technologies chose UP! Your Service (UYS) vision to build an uplifting service culture for sustainable competitive advantage. It clarifies how the service vision “New Ideas, More Value” was articulated and how it enables a culture that promotes innovation and helps employees explore new ideas to add value to existing clients. NIIT Technologies conducted various workshops and programs to help employees uplift their service levels. IGNITE platform and INSPIRE framework were also hosted to encourage employees to contribute towards the service vision.

Transforming Finance and Accounting Operations for a Media Company

A US-based privately held media company wanted to customize its finance and accounting (F&A) function, transform the F&A processes to accommodate an ambitious expansion plan, and support a culture that embodied the company’s values. NIIT Technologies was engaged to transform the function seamlessly with a customized and innovative solution, which reduced the cycle time of payroll processing, payment application, monthly reconciliations, and invoice processing by 30%.

case study
case study

Redefining Air Cargo Operations with a High Performance Planning and Monitoring Tool

The employees of a wholly owned subsidiary of an airways company sought a planning and monitoring tool to improve the efficiency of warehouse operations, enable employees to effectively handle cargo hub operations, and ensure higher operating margins for the company. NIIT Technologies developed a warehouse operating system that enabled the client to optimally run day-to-day operations of the warehouse.

Simplifying .NET Migration for a Leading US-based Insurance Company

NIIT Technologies partnered with a leading insurance company to devise a strategy that helped them migrate from a legacy processing system to a modern .NET framework besides testing the migrated code for performance and security, and automating the processes using the Insight tool framework.

case study
case study

Enabling a Web-based Administration Platform for a Fortune 1000 US Company

Among the top 50 providers of property and casualty business in the US, the client used NIIT Technologies’ inhouse pool of Duck Creek Technologies (DCT) subject matter experts to convert and renew existing personal lines policies, roll-out commercial lines products, fine tune the performance of DCT systems, and get the project back on schedule.

Delivering Fast and Accurate Reports for a Leading Insurance Firm

The client sought an effective enterprise information management system to bridge the gap between an organization’s strategic aspirations and reporting capabilities. NIIT Technologies delivered a future-focused system that enabled the client to make informed decisions from a strategic, operational, and financial perspective.

case study
case study

Achieving Seamless Migration to a .NET Platform for a Leading UK Insurer

A leading software development organization wanted to migrate to a .NET platform in accordance with its business growth, capacity, resiliency, and IT transformational objectives. NIIT Technologies ensured seamless migration to .NET, increasing the product life and reducing the cost associated with recruiting skilled individuals.

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