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Sales & Service

Digital technology has made the traveler of today more knowledgeable than before. They want the right product mix at the right price point and offers which are customizable according to their preferences. We at NIIT technologies enable travel distribution companies to evolve into a market place where all the offerings are personalized according to the needs of the traveler. We have expertise in digital integration along with NDC and One order, thereby enabling Travel Distribution companies deliver personalized experience to its cutomers.

We have provided industry specific solutions for TMC, OTA, Travel Agencies and GDS thereby helping them provide personalised customer expereinces, enhance revenue streams while optimizing operational costs for leisure as well as corporate travel

  • Digital Commerce, Integration and ancillary revenue - Leverage rich content view of travel options and greater transparency across carriers, travel agencies and travel managers to personalize the end-to-end experience – shopping inspiration, ticketing, fulfillment, duty of care and efficiently manage bookings across the entire workflow.
    • We have enabled integration across multiple suppliers in the travel industry - over 20 hotel aggregators, over 10 car aggregators, 10+ platforms for airlines, 20+ APIs across content, features, social, utility etc and multiple payment gateways
  • NDC and One Order expertise - Consulting, Development and Testing Services
    • Personalized Shopping Experience
    • Rich Content
    • Product Differentiation and Product Time to Market
    • Streamline Content for Consistency
  • Automation – providing Intelligent Automation through RPA
  • Customer Insights – enabling ‘Systems of Insight’ and hyper-personalization
    • Creating actionable insights through the use of customer and operational data from internal and external sources
Sales & Service
Why Us ?
  • Early participant in NDC initiative having considerable knowledge NDC schemas and processes and its impact
  • Participated in various NDC related industry discussions and had early access to candidate schema
  • Improved channel-wide sales, higher operational efficiency, better inventory control

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