Drive hyper personalization and self serviceUnlock emotionally empathetic experience for the customer at each step of the engagement
Demanding millennial traveler, increased digitalization, and hyper competitiveness are driving the hotel industry toward a paradigm shift in the business models with a significant focus on personalized customer experiences. NIIT Technologies with its deep domain expertise makes use of emerging technologies and enables the hospitality industry to enhance revenues by delivering a connected and personalized customer experience while optimizing operational costs.
We are building a website to connect with the travelers and make it an individual, authentic and personalized experience… NIIT as partner - understand Sitecore, have digital capabilities, incredibly flexible, understand our business, and are a great cultural fit
Casper Urhammer, Global CEO, Contiki Holidays