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Airlines eCommerce Solutions

Attracting, converting, and retaining consumers is critical in the fast-growing online market. NIIT Technologies takes care of your airline’s customer management requisites with productive and effective online solutions.

NIIT Technologies’ e-commerce solution is a complete and configurable Web solution, which delivers online capabilities to drive revenue growth, reduce costs, and increase customer loyalty. The technology of our e-commerce solution provides end-to-end capabilities in a highly scalable environment, which improves overall performance, usability, conversions, and brand loyalty.

We have developed, supported, and maintained over 50 dynamic websites across the world and our expertise can refine and transform your online presence.

Domain Expertise

  • Supplier integration includes:
    • GDS
    • Hotel, car, direct connectors
  • Dynamic packaging
  • Ancillary services
  • Payment gateways
  • Booking flows, cross-selling

Standard Compliance

  • Travel standards like OTA
  • Security standards like PCI/DSS
  • Accessibility standards
  • Web standards

Experience Management

  • Internationalization and co-branding
  • Web content management
  • Rich Internet applications
  • Social media integrations


  • Architecture
  • Domain
  • Usability consulting
  • Performance
  • Accessibility

The NIIT Technologies Advantage

  • Increased look-to-book ratio
  • Enhanced customer experience
  • Ancillary revenue streams
  • Reduced servicing costs
  • Increased self-service
  • Compliance to industry standards

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