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Digital Workforce Enablement

Mobility and Digital are changing not just the customer expectations but also the way employees interact with the customers. Airlines need to ensure that their employees are enabled and empowered with the right tools to engage with the customer effectively. Collaboration and communication within the workforce will ensure better customer service.

Leveraging over two decades of experience and deep domain expertise, we enable process automation, which empowers employees to automate and optimize their own business processes with a no-code workflow and a content automation platform that is trusted by IT. This enables secure data transfer with processes, databases, and backend systems for Crew Operations, Flight Safety, HR, Finance, MRO, and with the way your airline works. With Digital Workforce Enablement, we help in getting away from multiple paper forms in Inflight / OOC/ Safety / Engineering / Passenger areas. We have helped multiple airlines implement digitized solutions to reap the following benefits:

  • Save manual efforts and improve productivity by almost 30%
  • Enable offline accessibility
  • Ensure regulatory compliance
  • Provide configurable digital forms and automated workflows
  • Create, manage, and use forms on devices
  • Remove data entry errors by providing lookups and reduces keyboard entries
  • Strengthen employee engagement
  • Integrate many different departments and eliminate duplication of work
  • Gain mobile access leading to improved productivity

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