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Cloud Services Brokerage: Making Cloud Work for You

The traditional approach to build infrastructure in terms of servers, network, and storage for each application is passé. By adding more and more discrete infrastructural elements, the operational complexity increases, which leads to increased costs and reduced flexibility and efficiency. Agility of infrastructure is a far cry in such a complex world. That’s what is driving organizations to turn to cloud.

The traditional view of an organization hosting its critical business applications on servers in a closed data center under strict lock and key is giving way to a cloud, be it private or public or sometimes, even hybrid. Performance guarantees, anytime-anywhere connectivity are only some of the factors that entice organizations.

However, the complexity of the cloud market has been rising faster than the rate of its adoption. A large number of global and regional players with their numerous ‘attractive’ offers make it difficult for the customers to accurately compare their cost-benefit structures to make informed decisions. As CXOs, you are left to wonder if you are using the right cloud platforms or should be creating a private cloud of your own or should be employing virtualization technologies. Perhaps, a consultant has recommended a mix of popular public cloud services such as Amazon Web Services (AWS) or Azure in addition to some private cloud presence, but, you want to ensure that your infrastructure decisions are future-proof.

Dilemmas of Early Cloud Adopters

There are several other concerns that CXOs face on the ground when they attempt to implement cloud across their organizations. Some of these include:

  • Cloud offerings didn’t deliver the expected robustness, choice or cost-benefit structures earlier, so what’s the guarantee they will do with the current choice
  • Procurement from large integrators can be cost-efficient but does limit options
  • Best-of-breed and multi-cloud vendor integration though a great concept, is very complex and costly
  • Proprietary cloud can mean a literal lock-in
  • Lack of enterprise-grade support wrappers for popular public cloud offerings make them hard to sustain
  • Inadequate or highly complex governance leads to glaring skill gaps and performance slips
  • Sorting through separate licenses for multiple vendors is cumbersome
  • Inadequate compliance with standards and teamwork among vendors lead to security and performance issues.
  • 20-40% of technology spending is in shadow IT organizations which are outside IT purview and it’s a challenge to rope them into an integrated cloud
  • Organization looks to IT to provide a clear and rational path to procure into the future

Given a choice, you may be interested in creatively combining various private, public cloud services to get the best bang for the buck. In such a hybrid world, there is a need for an IT business model that readily manages the complexities of cloud adoption with ease.

The answer that addresses all the above concerns is Cloud Services Brokerage (CSB).

Cloud Services Brokerage

The role of CSB will continue to be refined in the marketplace as organizations employ and consume multiple cloud offerings as infrastructure as a service [IaaS], platform as a service [PaaS] or software as a service [SaaS]. These "components" require integration with existing IT environments, which are typically composed of private clouds, Software-Defined Data Centers (SDDC) and legacy technologies. As dependence on various cloud offerings from multiple cloud providers grows, the functions of aggregation, integration, and customization will only increase in significance.

10 Key Features Every CXO Should Look for in a CSB Platform

  • Ability for both internal and external clients to benefit from the consumption of various brokered services through an easy-to-use portal
  • Coverage for end-to-end procurement cycle with protection from single cloud vendor lock-in while allowing cross-cloud operations and even migration.
  • A one-stop-shop for review and selection of cost-effective IaaS, PaaS, and associated services
  • Clear pricing and service parameter comparisons between partners at the point of purchase
  • Control over IT spending, where users can cherry-pick suppliers within their approved authorization level (role/policy-based purchasing)
  • Use of intelligent criteria to determine the optimal service vs. cost vs. assurance in line with business needs.
  • Enterprise level security and assurance aligned to selected offers
  • An integrated service catalog that includes service support, reporting, and consolidated billing
  • Automation for application of pricing and service updates and communication to clients and management
  • Geographic variations to cater to specific client/sovereignty/regulatory requirements

5 Reasons Why CSB is Just the Ticket

  • Lower Cost: Reduces infrastructure costs by 20-40% and enhances procurement management with pre-authorized purchase options
  • Better Choice: Matches the best providers and services with the current business needs regardless of business
  • Higher Control: Provides visibility of IT spending, ensures stricter governance of IT services and budget management, and reduces risk of overruns
  • Greater Speed: Offers faster order-to-market pathway and growth in business revenue
  • Enterprise Security and Assurance: Maintains enterprise level security, integrity, and service levels 24x7

Due to the afore-mentioned benefits, CSB is emerging as the model of choice in the evolving market scenario. To know about how NIIT Technologies can help you navigate the complex cloud marketplace and place you with the right provider, click  here.

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