November 20, 2017
Marketing Transformation Opportunities are Here: ITSMA Session Lowdown
Last week, hours flew by quickly as I attended an Insight Session on Marketing Priorities for the 21st Century Enterprise co-hosted by HCL...
November 06, 2017
Move Over DevOps, Let’s Do ALM View of DevOps
Traditionally, DevOps has been viewed from a requirement to release perspective, which is essentially the ‘Dev’ side of DevOps. In effect, this...
October 27, 2017
Maximizing Ancillary Returns with Better Analytics
With increasing competition, reduced profit margins on transporting cargo and passengers, airlines around the world are focusing on ancillary...
October 26, 2017
Leverage AI & Machine Learning to Drive Digital Business Transformations
In the digital age, it becomes important for companies to understand user behavior and needs to offer personalized services for better customer...
October 25, 2017
5 Ways to Create an Emotionally Empathetic Experience Through Natural Language Processing
We’ve all been on the phone with an automated voice service screaming “HUMAN” repeatedly until we get to a real live person to get to someone who...
October 18, 2017
When You Need to Innovate, You Need to Collaborate
Believe it or not there was once a time when Apple was not the globally dominant force it is today. In a period when they were close to bankruptcy...
October 06, 2017
Deep Learning for Travel: Gifting Sight to Those Without It
Carol, 36, works as a client-servicing executive at a travel agency. She is different from her colleagues as she is visually challenged. Every...
September 29, 2017
Creating White Swan Projects
When discussing a new project, the first thing to think about is what is the size, scope and complexity of the technology solution contemplated?...
Avoiding Black Swan Insurance IT Projects: Why Technology Implementations Fail
The “Black Swan” is the name often given to failed projects and generally indicates a major failure. Insurance companies are not immune to failed...
September 28, 2017
Zeroing in on Zero-Touch Robo-Advisors
Few days back when I was working at home, I heard my son from the next room asking for information about a specific city. I was about to Google...