ServiceNow provides service management software as a service and specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM). It has service management offerings for IT, human resources, security, customer service, software development, facilities, field service, marketing, finance and legal enterprise needs. It brings together incoherent functional areas and provide a single window of visibility across all of them.
ServiceNow is considered as the leading provider of cloud-based services for transforming enterprise operations. Organizations deploy it to create a single system of record for enterprise IT, achieve lower operational costs and enhanced efficiency.
ServiceNow is NIIT’s Strategic partner and platform of choice to deliver & manage IT services to internal and external customers, in-line with business goals and objectives. As one of ServiceNow’s managed services partners, NIIT has a dedicated ServiceNow practice & team in-place with proven track record of successful implementations for its customers.