Organizations that offer asset and wealth management services today face a new business environment after the financial downturn. The industry is in the process of consolidation. New regulations and efforts to bring in greater transparency require companies to increase investments in the area of compliance. Clients, on the other hand, demand greater consideration of risk across their portfolios, and want to focus on low risk and conservative investments. Margins are slimmer, but clients need more focused advice and consideration than before.This has made it imperative for asset and wealth management companies to reinvent themselves in order to grow at a healthy rate.

NIIT BPO offers a range of services to asset and wealth management companies to help them deliver processes that drive significant cost efficiencies, productivity enhancements and improvement in customer satisfaction.

NIIT BPO Offerings

NIIT BPO handles a wide range of processes for leading financial companies across the globe.These are depicted below:

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Business Value

NIIT BPO brings these benefits to asset and wealth management companies:

• Substantial savings in operational costs
• Productivity enhancement
• Improved end-user Customer Satisfaction (CSAT) scores
• Ability to scale capacity/operations (up and down) quickly
• Marked reduction in financial losses (breakage losses) which are incurred due to erroneous or delayed processing
• Improved MIS reporting on performance metrics
• Enhanced quality control via in-built controls, governance mechanisms, and gap analyses
• Robust and enhanced data security
• Incisive insights with real-time reports and analyses delivered through effective dashboards and customized workflow applications