The success of business depends on right infrastructure and planning. Today’s competitive business environment makes it imperative that the infrastructure requirements are aligned with your business needs.
With deep domain expertise in the industry and proven track record, NIIT Technologies provides strategic IT planning and remote IT infrastructure management support. Our Infrastructure Management Services encompass:

• Technology Management
• Service Desk
• Data Center Services

We provide remote support for system and databases, and tools and services for operation, administration, and maintenance of network systems and desktop services.
Our service desk acts as a bridge between service providers and end-users. These users are updated with all vital and relevant service events, actions, and services changes. Our IT infrastructure with ITIL-based framework and offshore IT service desks covers: desktops, laptops, servers, operating systems, office suites, email and browser support, network and connectivity support, custom applications, and infrastructure support. Besides this, we also provide incident management for user queries, that logs and monitors every issue until it is resolved.
NIIT Technologies’ Data Center Services offers:

• Managed Hosting Services
• Backup and Disaster Recovery Services

 
Business Benefits

• Increases profitability
• Optimizes cost management
• Optimizes infrastructure management
• Provides better control and protection of infrastructure
• Improves decision making