IT Operations Management
IT organizations are under tremendous pressure today to use existing resources optimally. The challenge is to proactively perform infrastructure and application monitoring and root-cause analysis to identify underlying cause and provide permanent solution. Proactive industry standard application and infrastructure monitoring, and detailed root-cause analysis help reduce the repair time and cost of IT operations.
NIIT Technologies' Infrastructure Monitoring and Tools Consolidation services integrate your IT infrastructure with the run side of the business-achieving efficiency in running the business independent of the people supporting it. Our allegiance to the ITIL framework and dedicated support for packaged software and fragmented applications, along with experience in delivering collaborative operations are key enablers in the area of Infrastructure Operations Management. We also use an assessment-based approach-tool consolidation. We understand your company's current IT landscape and align IT operations with your business strategy to enhance client experience through evaluation, consolidation, modernization, and retirement of tools.