BFS industry today is making its products less complex, yet catering to a larger and growing consumer base. Adoption of new technology is the only way forward for dealing with changing global trends, increased geographical spreads and economic swings, increased regulatory supervision and heightened competition. Institutions are looking for cost effective ways to manage capital, and technological and intellectual resources while continuing to provide improved customer service.

NIIT Technologies offers an entire range of BPO services to help customers meet current challenges and remain competitive in the marketplace. Our proven expertise in retail banking, wholesale banking, securities and capital markets, asset management, compliance and risk management can help your business manage risk, comply with regulations, and administer transformational challenges. As your partner in managing processes, we offer end-to-end support in meeting the growing demands of your business, minimize risk; bring cost efficiencies and ensure excellence in customer service.

Key Features

• Retail banking
  • Deposit operations
  • Payment operations
• Credit cards
  • Card issuance
  • Card acquisition
• Consumer lending
• Mortgage
• Asset and Wealth Management
• Horizontal services
  • Customer service
  • Transactional services
  • Market research and analytics
  • Finance and Accounting

Business Benefits

• Enhances quality control via in-built controls, governance mechanisms, and gap analyses
• Improves MIS reporting on performance metrics
• Reduces financial losses - which are incurred due to erroneous or delayed processing
• Ensures robust and enhanced data security
• Provides incisive insights with real-time reports and analyses delivered through effective dashboards and customized workflow applications