SAP
Our SAP services include:
SAP Implementation Services
We offer the complete suite of SAP implementation services across modules for SAP R/3 and mySAP Business Suite solutions including:
- Business Blueprint
- Implementation
- Configuration
- Integration
- Rollouts
- Ongoing support
- Project Management
Our implementation services also include
- Assessment studies
- Business Functionality mapping with standard SAP Process
- Modifications and enhancements to existing SAP functionality
- Developing new ABAPs to meet new and changing business requirements
SAP Upgrades
For clients considering SAP upgrades to Enterprise editions, we have wide experience in consolidating multiple SAP and upgrading clients to Enterprise version to ECC 6.0 and SAP CRM 5.2 to CRM 6.0. These services include:
- Upgrade planning and consolidation assessment
- Technical assistance for upgrade
- Instance consolidation
- Code conversion and data migration
- Data archival
- Testing and Technical and Functional training for end users
- Documentation
SurePath® - Upgrade Accelerator
Proven SAP Upgrade Staging & Assurance NIIT Technologies’ “SurePath® - SAP Hosted Upgrade Accelerator” brings valuable improvements to the existing philosophy and methodology involved in SAP platform upgrades. This solution provides an SAP hosted upgrade service that is fast, smooth and safe, thus giving our clients the full benefit of the upgrade with absolutely no or, minimal downtime. We manage upgrades of all SAP components.
We work as partners with your company and manage all aspects of the upgrade from functional and development activities through system administration. Our consultants use SAP’s proven upgrade methodology and apply it to your unique infrastructure, business processes and people management processes. We are with you from assessment and planning, to “sandbox” setup, startup and on to go-live and support.
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Application Management & Support (AMS)
NIIT Technologies delivers best-in-class Application Management and Support (AMS) Solutions driven by comprehensive methodologies and frameworks. These solutions enable its clients to control their applications environment on a day-to-day basis leading to improved process efficiencies and higher productivity. NIIT Technologies’ AMS solutions have contributed significantly to synchronize the operational challenges with the effective use of Information Technology.
NIIT Technologies' SAPAssist offering employs a unique combination of domain expertise, operational excellence and committed service delivery that addresses the unique and challenging needs of global organizations. The SAPAssist offering is delivered using an Onsite-Offsite model. Regular real-time application support is delivered from ‘offsite’ using remote login to your SAP landscape. Onsite support is provided for specialized support activities by highly skilled consultants.
For further details on SAPAssist offering, please click here
SAP Functional Support
Our SAP Functional Support covers system study and recommendation, as-is process study and Business Process Re-engineering services, system and technical architecture for automating business processes and determination of project scope and size. In order to provide customers with these offerings, we have built up the following capabilities:
- Experience in developing process designs and functional specifications to interface manufacturing execution and external quality systems to SAP for production recording and material disposition.
- Experience in working with designated personnel to develop and implement SAP primarily in the areas of production planning and the education of site personnel to operate the implemented system, and associated go live activities.
- Master data design and file construction skills for automated data load and the ability to work with technical resources to develop functional specifications to realise customised functionality.
SAP Production Support
We provide Zero entry cost SAP production and technical support services, delivered onsite or via our global offshore support centres. The various processes covered under production support are:
- Management of Service Levels
- Process Documentation
- Customer Training
- Customer Complaints
- System Maintenance and Administration
- Operational Change Control
- Configuration Management
- Security Administration
- Backup and Recovery
- Disaster Recovery
- Problem Management and Resolution
Basis and Technical Consulting
We undertake SAP tuning, applying hot packs, job scheduling, FRICE (Forms, Reports, Interfaces, Conversions, Enhancements) services and migrations. As part of our Technical Consulting portfolio, we provide the following:
- Analysis of SAP landscape required {Basis} and Building interim maintenance landscape
- Technical and Business planning
- Planning and Migration Procedures
- Certifying the installed SAP development, test, and training environments, related hardware and operating software and ensuring they are compliant with SAP hosting facility standards
- SAP module-to-module integration, Programming/development of interfaces and application module customisations
- Updating documentations and procedures
- Supporting other teams
SAP Application Innovation
In our SAP Application Innovation, we provide custom application development and systems integration using xApps, NetWeaver and Duet to help businesses support innovation.
SAP Retail
For customers in retail, we have on offer the SAP retail solution which addresses every aspect of the retail value chain, from gaining customer preference insights to forecasting, planning and replenishment to store execution. more>
