The banking and financial services industry recognizes that the “Uber moment” in financial services is approaching. Technology is “an unstoppable force” that could improve customer service, risk management, and efficiency, as well as see new banks become household names.
While making these points, Antony Jenkins, former CEO of Barclays, also warned that incumbents risk becoming merely capital-providing utilities that operate in a highly regulated, less-profitable environment, a situation unlikely to be tolerated by shareholders.
The financial services industry must distribute products and services digitally with an omnichannel experience to shift consumer behaviors toward a “digitally integrated frictionless ecosystem” to stay likable, compliant, and profitable.
NIIT Technologies can help banks and financial service firms adopt this new digital operating model, along with its services, solutions, and alliances. With the right blend of industry and technology expertise, we help your business transform faster while remaining profitable.
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