Effective knowledge management helps organisations gain competitive advantage by enabling them to focus on acquiring, storing and utilising knowledge for problem solving, dynamic learning and decision-making processes. NIIT Technologies offers a knowledge management Framework that encompasses business strategy, people, processes and technology. Our Knowledge Management Framework

• Helps find actionable information buried in repositories of enterprise information
• Facilitates effective knowledge transfer and learning management
• Institutionalises the static and dynamic knowledge of an application/ organisation/project

The Framework adds value throughout the life cycle of the project. Our knowledge portal, Matrix helps to capture the existing knowledge base, and enables training of project teams through structured learning plans and collaboration while leveraging the dual-shore model.

• NIIT Technologies' Matrixis a self-optimising portal that helps clients to become increasingly process-driven and less people and vendor dependent
• NIIT Matrix captures knowledge flowing through a process and converts it into a knowledge base. Every aspect of a process application is documented as it is being created and made available to employees
• Our KM portal can dynamically communicate and collaborate on multi-site/location-based programmes, and manage and control engagement parameters transparently with all stakeholders
• Currently, there are more than 100+ KM portal instances running with our existing customers for managing the project and business functionality knowledge base.